You can search the costumes you want to purchase from the website. You do not need to register if you are only looking for costumes and other ideas for Halloween.
Cookies are used and entering the website means that you agree with the use of cookies. They do not collect personal information, but they might track your activities while you are in the website. We use this information for data analytics only.
You need to register only when you decide to purchase from us. We do not accept guest users. Upon registration, we will collect your complete name, mailing address, email address and contact number. However, if you purchase from our physical store in Savannah, registration is not required.
We use the personal information collected only for the purpose intended. We do not share or leak this information to other people. We may use your email address though if we are sending newsletters and other updates regarding the business. You may opt out if you do not want to receive the said information.
We respect the privacy of our guests, and we make sure that any information entrusted to us will be handled with care.
You can tell us what we could to provide quality services. We listen to our customers and try our best to improve.
Last updated: January 2019
You can visit our store in Savannah or order online depending on your preference and convenience. In-store purchases can be taken home immediately unless adjustments were requested. Orders online will arrive within the specified date. The number of days could vary depending on your location and the item you have ordered.
We accept custom-dresses. You will be contacted by a representative to discuss the details of the order.
The price is available online for all items available. If not on stock, you will also know it upon clicking the item. The cost displayed on the monitor does not include the taxes and delivery charges. You will be given the breakdown on the page before the final payment. We accept payments in cash or credit card.
You may cancel your order only if the stock is on our store. Once sent, you are not allowed to cancel the order anymore. If you purchased from our store, we have a 3-day replacement policy. You need to return the item with the receipt. Make sure that the item is intact or else, we will not allow you to return it. The loss of receipt will also prevent you from replacing the item.
The products you purchase online have images and descriptions. The actual product might slightly differ due to the lighting used on the photos. We provide this advice in advance since we do not accept returns and replacements on this ground. The materials used in making the products are also written on the description. We do not allow the return of the products because you are not comfortable with the material used.
We reserve the right to change the terms and conditions without prior notice. You may leave the site now if uncomfortable of this policy.
Spooky Surprise started in 1999. It remained in the same spot where it was built by our grandparents when they started the business. We did not move away, but we have expanded the store to accommodate more people. We have also opened delivery services to those who reside outside Savannah and are unable to visit our store.
+912 034 0469
Helmar-Funke-Ring 9b, Harsewinkel 76954, Niedersachsen, Germany
© Spooky Surprise Halloween Costume Store || Privacy and Terms